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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All IDEALTEK products

Desktop DC power supplies, High power DC switching power supplies, linear DC power supplies, high voltage power supply modules, AC power supplies, Test Capacitor power supplies
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  • Desktop DC power supplies IDEALTEK
    Desktop DC power supplies
    SMP31002, SMP31004, etc.
  • High power power supplies IDEALTEK
    High power power supplies
    MTP-1000-0500T, etc.
  • Power supplies for surface treatment IDEALTEK
    Power supplies for surface treatment
    STP N+1, STP-12-1000T, etc.
  • Power sources for checking the engine IDEALTEK
    Power sources for checking the engine
    MTP-EDU-2150S, etc.
  • Linear DC power supplies IDEALTEK
    Linear DC power supplies
    HVLP, LVLP, etc.
  • High voltage power supply modules IDEALTEK
    High voltage power supply modules
    AP04A, AP06, etc.
  • Power sources for charging IDEALTEK
    Power sources for charging
    CCPS, CCP-6U, etc.
  • AC Power Supplies IDEALTEK
    AC Power Supplies
    VFP-T, VFP-S, etc.
  • Power supplies for testing IDEALTEK
    Power supplies for testing
    ADPS, etc.

NEW TECHNOLOGIES GROUP

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